Find ‘Your Big Freezone order has been received’ email, scroll down, download ‘Festival ticket’ and just show the QR code at the gate, no need to print! Easy peasy lemon squeezy

Raised BBQs are fine

All access adjustment needs must MUST be agreed PRIOR to the event.

We really want to make the event accessible to everyone! Please be aware however that “The
Big Freezone” is held in a bumpy field with uneven ground. In adverse weather the site may be
especially difficult to traverse.

We know regrettably that this may prevent some people attending and will be continually
seeking a solution for the future.

There will be a disabled camping area and toilet close to the festival hub, which is all contained
within a small site. This camping area has very limited space, and so priority will be given to
those who need physical access adjustments.

Please contact us to discuss access needs – camping, carers tickets, registered assistance
dogs, or anything else!

We are sorry, but we cannot allow dogs at Freeezone.

By law, exception has to be made for Assistance Dogs, which have been trained to provide help to a disabled person, such as Guide Dogs.

All dogs trained by a recognised organisation have official Assistance Dog UK (ADUK) documentation.

We are aware that there are websites where people can buy ‘Support Dog’ documentation for their dog, but this does not give the dog the same access rights as a fully trained & registered Assistance Dog & we are therefore unable to accept anything other than ADUK documentation.

Programme will be available for download nearer the event. Also, there will be a large programme at the info tent so you can take a photo and store it on your phone…let’s save the trees!

Cash is much easier than card, if possible

– Thursday 9.00 AM – 10.00 PM
– Friday and Saturday 10.00 AM – 10.00 PM
– From Sunday 9.00 AM

Postcode for the approximate area is BH21 4JD on the Cranbourne Road. Do not use the Petersham Lane entrance, you won’t get in! The precise location can be found via this QR code, or the what3words link or https://maps.app.goo.gl/RTZmoQxkXLnf7Za26

Here is a precise what3words address, made of 3 random words. Every 3 metre square in the world has its own unique what3words address.

///instilled.sings.novelists
https://w3w.co/instilled.sings.novelists

DO NOT DRIVE ON ANY FIELD WITHOUT GUIDANCE FROM GATE CREW, OR YOULL GET STUCK!!!

Don’t forget your plates & cups etc, yoga mats, blankets, open heart and a big smile

Delicious, fairly priced vegan & vegetarian food (including GF options) will be available to buy, or why not bring your own? And don’t forget your cups, plates and cutlery!